Our Contact Details

We can respond more quickly to enquiries by email via the forms on this page, in particular those that require information not readily available. If you prefer to use a different method, our details are below.

Billing Enquiries:
Please complete your details below. Your enquiry will be forwarded directly to the relevant department at South Staffs Water. You should expect to receive a reply within five working days.

Supply Enquiries:
Please complete your details below. Your enquiry will be forwarded directly to the relevant department at South Staffs Water. You should expect to receive a reply within five working days.

Water Meter Enquiries:
Please complete your details below. Your enquiry will be forwarded directly to the relevant department at South Staffs Water. You should expect to receive a reply within five working days.

By Phone:
Call 0845 371 1689 to speak to our customer service team Monday to Friday 9am til 5pm. _{Calls cost 4p per minute peak time and 1.5p per minute at all other times. Call costs from mobiles will vary depending on your service provider.}

By Post:
SaveWaterSaveMoney
Alexander House
106 Pembroke Road
Ruislip
Middlesex
HA4 8NW